Get In Touch
+27 (0) 79 111 2790
+27 (0) 83 686 0597
Frequently Asked Question!
- Whether you’re on your mobile phone, Tablet or PC,
- Once you’re in, feel free to explore our site and discover items that catch your eye. When you’ve made your choice, click on the “Add to Bag” button to secure your selection.
- Next up is the checkout process. Here, you’ll be prompted to choose your delivery option. After that, you can select your preferred payment method (for more information, please refer to our payment options).
- Upon completion of your purchase, we’ll promptly send you an SMS or email to confirm that we’ve received your order. But that’s not all – we’ll also keep you updated on the status of your order every step of the way. Happy shopping!
Ozow is a seamless, hassle-free and instant method of settling your outstanding account, making the loading process quick and easy within seconds. Ozow allows you to make payments from any of your online bank accounts e.g. savings account, credit card account, cheque account, etc. Tyme and African Bank have also been introduced to the Ozow platform, offering you to make payments with any of the 8 major banks in South Africa.
How to pay with Ozow:
We use ARAMEX to provide the fastest, most economical service.
Currently, we only ship to addresses within the borders of South Africa. For international orders please email info@ivorygroupofcompanies.co.za
Delivery Cost
Delivery costs are excluded from the product prices and will be added to your final total. Delivery for orders less than R800, will cost R99.00 irrespective of how big the order is.
Free delivery is available for orders totaling R800 or more after any discounts are applied.
Delivery Times
Same-day dispatch is available for orders placed before 13:00 p.m. Monday through Friday. Orders placed after 13:00 p.m. (Monday – Friday) will be dispatched on the next business day. Orders placed on weekends or public holidays will be dispatched on the next business day.
Delivery times are calculated at checkout and should arrive at the provided address within 2-3 working days, depending on the shipping address.
You will only be able to order merchandise that is in stock. However if we find an item is in stock but not suitable for sale, for reasons beyond our control, we will remove it from your bag and ship the order excluding that item and refund the value of the removed item. Should you have an item in your bag that was in stock but subsequently is out of stock, you will be prompted to remove the out of stock items before proceeding to check out.
Ivory Group Of Companies subscribes to the highest security and encryption standards, allowing our customers to shop with absolute peace of mind!
- Card payments – Through the use of 3D Secure / Payer Authentication, online card payments are now authenticated and verified, allowing for protection against any unauthorized use should your card be lost or stolen.
- Instant EFT – We have partnered with instant EFT solution Ozow, formerly known as i-Pay to bring you an easier way of paying online from the comfort of your home.
- No need to register with Ozow to pay nor download any app, simply use your existing cellphone/online bank details to pay via Ozow.
- Ozow is a seamless, hassle-free and instant method of settling your outstanding account, making the loading process quick and easy within seconds. Ozow allows you to make payments from any of your online bank accounts e.g. savings account, credit card account, cheque account, etc. Tyme and African Bank have also been introduced to the Ozow platform, offering you to make payments with any of the 8 major banks in South Africa.
- All you need to pay via Ozow is an online bank account. The payment is made immediately (no need to email proof of payment), allowing us to process your payment faster, with no added costs to you.
The easiest way is to chat with us using the live chat on our website, drop us a line on +27 (0) 79 111 2790 / +27 83 686 0597
or leave us an e-mail: info@ivorygroupofcompanies.co.za We’ll get back to you right away!